• Employment Transportation Assistance Program

    Eligibility Application
    1. Submitting an application DOES NOT GUARANTEE ELIGIBILITY or transportation.
    2. You must provide proof of household members AND all earned and unearned income. Your application cannot be processed without this information.
    3. You must be employed a minimum of 20 hours per week.
    4. You must have legal guardianship or legal (primary) custody of a minor child.
    5. Employment Transportation Assistance Program is a TEMPORARY transportation assistance program; you are only eligible for one year of transportation assistance or the program limit of $8,000.
    6. You must submit verification of employment every month for continued service, otherwise service will be suspended.

  • PERSONAL INFORMATION

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  • ONLY Lycoming County and Clinton County residents are eligible for STEP ETAP. 

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  • EMPLOYMENT INFORMATION

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  • Wage/Hour

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  • Transportation Need

    PennDOT stipulates you must use the most economical mode of transportation

  • HOUSEHOLD INFORMATION - FAMILY COMPOSITION (Include Yourself)

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  • HOUSEHOLD INCOME INFORMATION - ( Include every member of the household )

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  • As an applicant or participant in STEP, Inc. Employment Transportation Assistance Program, or any Pennsylvania Department of Transportation funded program, I authorize designated representatives of the following agencies to exchange information concerning my situation.

    It is understood that all information will be maintained in the strictest of confidence.

    This authorization includes the following agencies:

    • PennDOT Bureau of Public Transportation
    • CareerLink(s)
    • County Assistance Office(s)
    • Bureau of Workforce Development Partnership
    • STEP, Inc. Pathways and/or programs for which I have previously utilized or applied
    • Current and/or Former Employers
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  • If you answered YES to needing childcare transportation (see page 1), you must complete the following:

    • Childcare Provider #2 (expand if needed) 
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  • Employment Information

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  • If you are unable to submit a paystub, please contact your caseworker for further instructions after completing the application.

  • OPTIONAL INFORMATION

  • THIS PAGE IS OPTIONAL AND DOES NOT AFFECT YOUR ELIGIBILITY.

    YOU ARE NOT REQUIRED TO ANSWER ANY QUESTIONS ON THIS PAGE OR AFFIX YOUR SIGNATURE.

    Completing this optional page will assist STEP in offering optimal services to our community and customers.

    Please check all boxes that apply to you.

  • Employee Transportation Assistance Program Grievance Process

  • A grievance is any concern, dispute, or objection you express to us about our agency, or about the coverage, operations, or policies of our Employee Transportation Assistance Program (ETAP If you have a grievance about services, about how you were treated by our staff or driver, or about policies and procedures, please follow the below grievance procedure.

  • Step One:

  • All customer grievances should first be discussed on an informal basis with the Family Navigator, and attempts should be made to solve the problem through a personal meeting or by telephone. The Family Navigator will document the grievance and send it to all concerned parties. Documentation including the results of any investigation including corrective action(s) if taken will be sent to all concerned parties.

  • Step Two:

  • If the customer is not satisfied with the original outcome they may file a grievance in writing to STEP, Inc., Attn: Service Navigation Director, 2138 Lincoln St., Williamsport PA 17701 or via email at rejackson@stepcorp.org. All grievances will be reviewed by the Service Navigation Director. A notification of determination of the grievance will be provided to the customer in writing.

  • Step Three:

  • If the customer believes the determination was incorrect or was not satisfied with the outcome, they can request that the grievance be reviewed by the STEP Administrative Team for further evaluation. This contact information will be included in the determination of grievance letter. If it is determined that the determination of the grievance was the appropriate action, a second notification of determination will be provided to the customer in writing. This notification of determination will be final.

    Any questions regarding this process can be sent to the email address above or by contacting the Service Navigation Director at (570) 601-9545.

    By my signature, I acknowledge that I have read and understand my rights to the Clinton and Lycoming County Employee Transportation Assistance Program (ETAP) Grievance Process.

  • Please select "SUBMIT" below to finalize your application.

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